Risk Policy

Last Updated: 11 October 2025

Introduction

a. We believe the future of financial services is on the blockchain and digital assets will playa huge role in the current financial evolution. However, owning, dealing, and trading digital assets is not at the same level for everybody.
b. We also do not think it is suitable for everyone. As such, we encourage our customers(“you/your”) to do your own research, consider the appropriate amount of digital assets exposure that is suitable for you having regard to your knowledge, trading experience, leverage, available resources among other factors.
c. This is not, and should not be construed as, the full and exhaustive statement on all possible risks relating to digital assets, its dealing and trade on the YDpay platform.

Risk Disclosures

a. Custody of Digital Assets
We provide a custodial wallet to our customers. This means you do not have control of your private keys. We utilize the services of third-party custodial providers to custody your digital assets.
b. Volatility of Digital Assets
Digital assets are volatile. This means that the price is not static but fluctuates. While this may yield benefits sometimes, there is also a significant risk that you may lose a portion or all your assets.
c. No Legal Tender
Digital assets, including stable coins, are not legal tender in most countries, including those in which we operate. Some assets are pegged to the value of real-world assets including regulatory fiat, but there is no guarantee of parity of value, and they are not redeemable at licensed banks. The listing of an asset on our platform is not a guarantee of its legal status, regulatory acceptance, or genuineness. Do your own research before buying, trading in or dealing with any asset listed on our platform.
d. Severe Risk of Substantial Loss
Most digital assets are financial or investment instruments or pegged against financial instruments. Like every other investment, there is a risk of incurring substantial losses when you trade in them. Always do your research before selecting an asset of choice or trading in them. Not all trades will have a corresponding buyer. There is a risk that you may suffer a loss where there is little to no demand for your opened trade.
e. YDPay is not a Depository Institution or a Bank
While we create wallets through our licensed banking and financial institution partners, we are not a bank. We do not collect or hold deposits directly, and we rely on our partner infrastructure to provide the fiat side services to you. As such, we may encounter difficulties or errors based on this dependency. When this happens, we will do our best to facilitate a resolution with those third-party partners.
f. Licensing, Registrations and Regulatory Risk
Most countries are still developing their licensing and registration processes for digital assets. While we are proactively engaging regulators, we do not provide an unequivocal guarantee that all possible licensing and registrations. In some cases, you may be exposed to regulatory risk relating to regulatory requests for information, asset freezing, seizure or closure of all or specific aspects of our platform which may or may not affect your asset ownership.
g. Technical Glitches and Network Issues
There may be issues with the exchange product or the payment network. Often, these are outside of our control. You may lose your digital assets if you send it to an unsupported network. Your transaction may be stuck in processing or cancelled by the network.
h. Staking Risks
There is no guarantee of profit with staking. Any portion of your digital assets that you stake will be unavailable for sending or trading until it is unstaked. The market value of the digital assets may appreciate or depreciate after it is unstaked - always remember that crypto is volatile. Your funds may be affected by slashing events or protocol penalties imposed by the relevant staking protocols. We bear no responsibility to reimburse you for any losses you incur as a result, especially where such loss is due to a protocol hack, your actions or omissions, or a bug/malicious code in the protocol. We are not in charge of protocol reward attribution for staking activities.