Help Center

We're here to support you every step of the way.

Getting Started

Creating an Account:

Users can create an account by either:

  • Entering an email address and choosing a password, or
  • Signing up via Google, Apple or Facebook accounts, which bypasses the need for manual email and password input.

Accounts and Security

Managing Your Account:

Under “My profile” you will be able to update your information, each modification will follow a detailed validation and verification as well as YDPay support approval.

Trade and Swaps

Order and Trade

  • Whether you're a beginner or an experienced trader, we offer two distinct modes to cater to your trading needs:
    Lite Mode: Perfect for those who want a straightforward trading experience. Easily choose which cryptocurrency you wish to purchase with a simple and user-friendly interface.  
    Pro Mode: Designed for more experienced traders seeking detailed insights to inform their trading decisions. Access in-depth data and analytics to help you decide the type of order to book, whether market, limit, or stop orders are best suited to your strategy.  
    Start trading with confidence by choosing the mode that best fits your style
  • Get ready for the next level of cryptocurrency trading with our upcoming Advanced Trading features. Here's what you can expect:  
    Automated Trading Trends: Leverage powerful algorithms to automatically follow and execute trades based on emerging market trends.
    Manual Limit Setting: Maintain full control by manually setting your trading limits according to your     strategies and preferences.  
    Copy Trading: Learn from and mimic the strategies of top-performing traders. Benefit from the     expertise of successful traders directly in your account.

    Let YDPay take your trading experience to the next level, whether you prefer automation or manual control. Stay tuned for these exciting updates

Deposits and Withdrawals

Depositing Funds:

  • Send Niara to a designated Nigerian IBAN.
  • Send crypto to your wallet address.
  • Send mobile money to your Naira credit.
  • Share information of how to send you funds.

Troubleshooting

The YDPay support team is here for you 24/7. We are available to assist you via chat, inMail, email, or direct phone. Please feel free to reach out to us for any support you may need. Your satisfaction is our priority!

Testimonial People
250+ Reviews
StarStarStarStarStar
Join 2,000+ subscribers

Stay in the loop with market trends.

Great! You have been added to YDPay’s mailing list.
Oops! Something went wrong while submitting the form.

We care about your data. View our Privacy Policy.