YDPay Cookie Notice

Introduction

This page sets out how Pisi Payments Solutions Limited (“We/Our/Us/YDPay”) use cookies on our Users (“You/User”) website(s) and mobile application (“Platform”).

About Cookies

Cookies are tiny files. Small, text-based files that are stored locally on your browser or device to enable a wide range of functions. They help us to remember details about your visit, making it easier for you to return and enjoy a more personalized and useful experience.

When you accept cookies on our platform, we download this small tiny file unto your computer which assists us to provide the best service to you. However, not all cookies are optional, some are necessary for access to the platform.

How Do We Use Cookies?

Below is a brief simple explanation of some types and functions of cookies;  

• Functional Cookies: These cookies make our platform work properly and remember your preferences. They:
  i. Store choices like language or display settings.
  ii. Keep session info, e.g. pending trades
  iii. Help run the features you request.
  iv. Improve product performance and reliability.
• Security  Cookies: These necessary cookies are used to keep your account and data safe. They:
  i. Helps us to authenticate users and block unauthorized access.
  ii. Help us prevent spam, fraud, and abuse.
  iii. Help us to track service outages and identify potential causes.
• Analytics Cookies : These cookies help us to understand how you use our services/platform. They:
  i. Measure site traffic and engagement.
  ii. Improve service design and content .
• Marketing and Advertising Cookies: These cookies show and help to measure advertisements and marketing performance onour platforms. They:
  i. Display personalized or general ads.
  ii. Limit how often you see the same ads.
  iii. Measure ad performance and conversions.
• Personalization Cookies: Used to tailor your experience and recommendations. They:
  i. Show relevant content and search results.
  ii. Customize YouTube and Search suggestions.
  iii. May use your location (if enabled).
  Even if you turn off personalization cookies, some features may still adjust based on your language, device, or location.

Cookie Log

a. The table below is a list of some of the cookies we use, their categories, what they do and whether it is a third party cookie.
b. This is not and should not be construed as an exhaustive list. If you have any specific enquiry about any of the listed or discovered but unlisted cookie, please contact our DPO via privacy@ydpay.io

Cookie Management

Ultimately, the choice is yours for optional cookies. However, it may materially impact the quality of the service you are able to assess on our platform. Here are some additional steps you may take to manage cookies on your devices;
‍
a. Browser On most browsers, you can control how cookies are stored and used while you browse. You can also delete cookies and clear your browsing data at any time. For instance, in Google Chrome, you can manage these settings at chrome://settings/cookies to:
i. Delete existing cookies.
ii. Allow or block cookies entirely.
iii. Set cookie preferences for specific websites.
Chrome also offers Incognito mode, which automatically clears cookies and browsing history from those private windows once you close them.
‍
b. Other Applications You can control how identifiers and similar technologies are used to recognize your device or app activity. For instance, you can manage the Advertising ID on Android or Apple’s Advertising Identifier (IDFA) in your device’s privacy settings. App-specific identifiers can usually be managed directly within the app’s Privacy or Security settings, allowing you to limit tracking or reset identifiers whenever you choose.

Third Party Cookies

a. We may use cookies and similar technologies set by trusted third-party partners to enhance your experience and improve our services on our Platform. These cookies are not placed directly by us but by external providers that help deliver certain features or integrations.
‍
b. These third-party cookies are used for reasons including the following;
i. To understand how users interact with our Platform and improve performance(e.g., Google Analytics).
ii. To deliver relevant ads and measure campaign effectiveness across our Platform(e.g., Google Ads, Meta Ads).
iii. To enable embedded content or integrations such as chat support, payment gateways, or social media features (e.g. support videos hosted on Youtube).
c. You can manage or disable optional third-party cookies through your device or app settings. Please note that blocking these cookies may affect certain app features, such as personalized content, analytics insights, or ad relevance.
d. Third-party providers are responsible for how they use the information they collect through their cookies. We encourage you to review their respective privacy or cookie policies for more details on how your data is processed.

Contact Us

If you have any questions or enquiries about this cookie notice, you can reach out to our DPO via privacy@ydpay.io or our support team via support@ydpay.io