Law Enforcement Guidance
Last Updated On: 15 October 2025
Introduction
This document sets out YDPay’s policy in relation to the receipt and response to law enforcement requests. We urge our stakeholders to review these terms before proceeding to send us a request to enable us to respond efficiently.
Conflicts of Laws
a. We primarily operate from Nigeria. As such, our services are regulated by the relevant Nigerian regulators including but not limited to the Securities and Exchange Commission, Nigerian Data Protection Commission etc. We are also under the primary supervisory jurisdiction of the Nigerian Financial Intelligence Unit and the security agencies including but not limited to the Economic and Financial Crimes Commission, Nigerian Police Force and the Attorney General’s office.
b. Given this background, we may be constrained by local laws from granting requests from entities outside of those listed or outside of the specified territory having regard to the applicable legal framework in Nigeria (“Applicable Laws”).
Request Category
a. Information Request
i. The information request should, at the minimum, contain the following;
1. Facts of the case/matter
2. Exposed YDPay address/User
3. Tracing report showing the link between the YDPay address and the source/root address, where applicable. This report must be capable of reconstructing to assist our internal compliance team to verify the authenticity of the claim/request.
4. Transaction/Session ID
5. Asset/Currency Type
6. Block height/hash, where applicable
7. Formal letter head on the Letterhead of the Requesting Entity
8. Name and Signature of the Authorising Officer.
ii. Please be advised that we may reject or refuse to respond to requests sent from personal, disposable, or unregistered email addresses. Only formal requests from properly designated work email addresses or through an available response portal will be aggregated for response.
b. Freezing Request
i. If you reasonably believe and have sufficient proof to show a clear probable cause that a YDPay customer or wallet attributed to YDPay has received or currently holds funds subject to a lawful seizure or forfeiture, kindly share a formal freeze request via the Requests Form or send us an email via Compliance@ydpay.io
ii. The freeze request should, at the minimum, contain the following information;
1. Facts of the case/matter
2. Exposed YDPay Address/User
3. Tracing report showing the link between the YDPay address and the source/root address, where applicable. This report must be capable of reconstructing to assist our internal compliance team to verify the authenticity of the claim/request.
4. Transaction ID(s) or Session IDs
5. Asset/Currency Type
6. Certified Copy of Court Order/Lawful Order
7. Request Letter on the Letterhead of the Requesting Entity
8. Name and Signature of the Authorising Officer
iii. Where the court order or request emanates from outside Nigeria, we may be unable to grant the request. Where there is a cogent and verifiable probable cause, we may apply a complimentary freeze for three (3) days subject to Applicable Laws to enable our internal investigations and provide ample time to the requesting entity to apply for a corresponding domestic order or reciprocal order under the Applicable Laws.
iv. Where applicable, and subject solely to our discretion, we may make introductions to applicable authorities to support your needs.
v. If you have any questions about our freezing policy, please reach out to us via compliance@ydpay.io.
Response
a. We will respond to records requests in accordance with our terms of service, internal policies, and Applicable Laws. We do not make, and expressly disclaim, all representations or warranties, whether express or implied, regarding the accuracy, validity, reliability, availability, or completeness of any such information or record presented in response to your request.
b. We process law enforcement requests typically within 48 hours of verification of your request subject to Applicable Laws. First priority is given to local requests in our country(ies) of operations. While we will make reasonable efforts to produce records as promptly as practicable, we cannot guarantee a specific timeframe for delivery. Where possible, we will try to accommodate urgent requests. However, we are not obligated to amend or supplement our responses if new information later becomes available.
c. If we are unable to find a valid attribution for your requests within our system, we will issue a response stating so and request for additional information to assist our search, if any. We will not disclose to users the receipt of official government or regulatory requests for records unless we have your permission to do so or there is a public document e.g. court order stating so.
d. All records provided are submitted without prejudice and with full reservation of all applicable rights, privileges, and protections, including attorney-client privilege and work product immunity.
Review
We may make subsequent reviews to this policy when there is a change to applicable laws.
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